Tag Archives: Shopping

Kodak, Is This A Joke?

A few months ago my mom won a camera from work. A little, waterproof, video-camera type thing. I took it to PEI with me (because nothing is more flattering than taking pictures of your friends swimming in the freezing ocean). I put it underwater (important, because it’s waterproof and all). The doors got stuck and wouldn’t open.

No one looks that good underwater.

What do I do? Email Kodak.

This experience is just so laughable I had to share it with someone.

I sent them something along the lines of what I wrote above, but I specified the model type and blah blah blah. What I really wanted to know was if it was a known problem with some sort of solution, because I googled around and it’s kind of bullshit that everyone is having problems with the doors getting stuck. I mean, did they not test this waterproof camera…underwater?

So I get a form email back of course, and I kid you not this is what I’m asked:

“1.Was this product dropped or exposed to any liquids?

2.Have you tried taking out battery and placing it back in?”

…but…but…I answered the first one and how will the second one relate to…did you even read my message?

I answer them. I include that it was a gift, because they asked if I had proof of purchase.

Their response:

“Please provide me with the serial number for the Kodak PlaySport ZX5 video camera. The serial number should be located on the box or on the camera on the side where the compartment is located”

…apparently putting both form emails together was too much to handle, oh and by the way the serial number was located under the stuck door. I told them this in my response with the serial number. No acknowledgement.

Apparently after they have all this information they can recommend I sent the camera  in for service…with proof of purchase. Which I told them I did not have, since it was a gift.

Of course, I email a back a polite little “wtf?” message, and then they send me a survey asking about how my experience was. And then an ad asking me if I wanted to buy a new digital photo frame or some crap.

So, ladies and gentlemen, there you have it. I have finally found the company with the worst customer service in the world. Short of actually coming to my house and slapping me in the face, this couldn’t have been any more aggravating.

I wish you all a much less painful experience if your camera ever were to break.

Oh, and by the way, my dad fixed it with some WD40. Thanks for the help, Kodak!

Advertisements

Ankle Pants and an Awkward Childhood

I don’t know if you’ve noticed, but in the past year or so, these so called “ankle pants” have sprung up everywhere. Instead of going into any trendy store and expecting everything labelled “pants” to be full-length, you now have to compete with these icons of idiocy. Let me explain.

I am 5’8″ (I think. Maybe 5’9″?) and I’ve always been the “tall, lanky one.” I haven’t always loved it. Already being an awkward, greasy, acne-ridden pre teen with glasses, being the tallest one around wasn’t helping anything. It felt like I was spending years trying to find pants that wouldn’t make me look stupid with one or two washes. Nothing looks dumber than bellbottoms (sorry, “flares”) that are 2 inches too short because you bought them at Wal-Mart and they shrunk. Pair that with clunky, black, thick-heeled “dress” shoes, also from Wal-Mart, and I was a mess. I’d spend whole days tugging at my pants so they would actually cover my ankles and hide my bright white socks.

The tactile sense of even trying these things on and feeling the horrible air on my ankles is enough to make me uncomfortable. It’s against everything I’ve ever thought was true and just about low-end fashion.

However, stores like Urban Outfitters, I guess I should thank you for making “awkward” cool again, in a way. Maybe there’s an 11 year old girl right now who, also awkward and greasy, doesn’t care that her Wal-Mart skinny jeans shrunk two inches because it’s cool. And that’s one less horrible thing to worry about when you’re one of less genetically gifted.

Lovely.

*Tangent Warning* I still hate them with a passion. What are you supposed to do in the winter? Don’t even get me started on open-toed boots.

????

…Seriously, though. What idiot thought these were a good idea? I bet they were invented in L.A.
If it’s cold enough for boots, your toes will freeze off. If it’s warm enough for an open-toe look, imagine all the foot sweat that is saturating the sides of those things. *Tangent Over*
Maybe I’m just too practical for the world of fashion.

Oh, How The Tables Have Turned: Me vs. Old Navy

Today, I was the dumb customer. Yes, I went shopping. And yes, I pulled a “classic” (two, even) move, completely being a moron. I apologize, Old Navy employees. It was never meant to be this way. I’m on your side, I swear.

After trekking to the salon in Whitby (here it’s all sketchy $5 Chinese haircut places or “weaves-r-us,” so I go east) I decided to stop by the mall and check out Old Navy. Sales, yay!

and save, I did.

I picked out some various awesome tops and sweaters. One was a nice, thick cable knit cardigan. Kind of old-man style, but in a good way. When I got the cash, it rang up $36! I pulled  the old “what, that’s not on sale? THERE WAS A SIGN!” stunt. To be honest, Old Navy, if you’ve only got certain cable knit sweaters on sale, don’t put them all on the same table with a sign that says “Cable Knits on Sale!” Assholes. Whatever. I brushed it off after the manager went to check the sign, and told the guy to remove it from my bill.

I then handed him my $10 off coupon from the flyer, paid, and left the store.

Looking over my receipt while walking towards the Freshly Squeezed, I noticed that the coupon had actually not come off my bill. “Figures, the guy was slow and not paying attention. Dammit,” I thought to myself. So I got up the nerve the trudge back in and politely let them know the problem. The manager apologized and started typing away into the computer. She had to manually refund all of my items before re-charging me with the coupon. It took her a while to get everything in the computer, and I awkwardly stared at the walls trying not to feel like a douchebag. “Whatever, it’s an hour’s pay!” I kept trying to justify my actions.

She scanned the coupon. Looked at the screen for a few seconds, then at me, then back at the screen.

“Actually, hun, this coupon is for if you spend over $100 dollars.”

…I froze. I was humiliated. I looked over that coupon so many times! When I worked in a grocery store, I wanted to punch people in the face who didn’t read their coupons. Now I was that asshole.

Somehow I got it in my head that it was $10 off $50 or more last week when I shoved it in my purse. What the hell? What is wrong with me?

Well, it wasn’t completely my fault. Neither the cashier or manager even knew how much the coupon was for until after this kerfuffle, and it’s not like Old Navy has a lot of coupons floating around.

The next time someone uses the wrong coupon for some tulip bulbs, I’ll try not to hate them deep down inside. Instead, I’ll turn my hate towards the fact that I really should be in school, and not hating every moment of my life working as a lowly cashier.

Revelation acquired.