Tag Archives: Photography

Kodak, Is This A Joke?

A few months ago my mom won a camera from work. A little, waterproof, video-camera type thing. I took it to PEI with me (because nothing is more flattering than taking pictures of your friends swimming in the freezing ocean). I put it underwater (important, because it’s waterproof and all). The doors got stuck and wouldn’t open.

No one looks that good underwater.

What do I do? Email Kodak.

This experience is just so laughable I had to share it with someone.

I sent them something along the lines of what I wrote above, but I specified the model type and blah blah blah. What I really wanted to know was if it was a known problem with some sort of solution, because I googled around and it’s kind of bullshit that everyone is having problems with the doors getting stuck. I mean, did they not test this waterproof camera…underwater?

So I get a form email back of course, and I kid you not this is what I’m asked:

“1.Was this product dropped or exposed to any liquids?

2.Have you tried taking out battery and placing it back in?”

…but…but…I answered the first one and how will the second one relate to…did you even read my message?

I answer them. I include that it was a gift, because they asked if I had proof of purchase.

Their response:

“Please provide me with the serial number for the Kodak PlaySport ZX5 video camera. The serial number should be located on the box or on the camera on the side where the compartment is located”

…apparently putting both form emails together was too much to handle, oh and by the way the serial number was located under the stuck door. I told them this in my response with the serial number. No acknowledgement.

Apparently after they have all this information they can recommend I sent the camera  in for service…with proof of purchase. Which I told them I did not have, since it was a gift.

Of course, I email a back a polite little “wtf?” message, and then they send me a survey asking about how my experience was. And then an ad asking me if I wanted to buy a new digital photo frame or some crap.

So, ladies and gentlemen, there you have it. I have finally found the company with the worst customer service in the world. Short of actually coming to my house and slapping me in the face, this couldn’t have been any more aggravating.

I wish you all a much less painful experience if your camera ever were to break.

Oh, and by the way, my dad fixed it with some WD40. Thanks for the help, Kodak!

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A Photo Supplement: The Triumph

It is a beautiful day today. If you’ve forgotten, I live in Canada and it’s the middle of March. Today the high is 16c (60F or so)! To tide you guys over while I’m out enjoying the weather (okay, while I sit inside by the open window and work on some stuff I’ve been procrastinating on), here are some old photos I promised to post a few weeks ago from the Canadian International Auto Show.

According to the wonderful Wikipedia, Triumph hasn’t released a new car model since 1981. I was understandably confused by this display of old cars at the show, considering I had never even heard of the brand. I’m quite glad I got to see it.

I find cars very hard to photograph, especially when the lighting is dark and I’m using a borrowed camera.

There were plenty of other colours of cars, but apparently we were subconsciously drawn to the red ones. Why not, they’re rather pretty.

If you’ve been as lucky we’ve been, go out and enjoy this lovely weather!

Grey Days of February

Today was a nice, freezing rain kind of day. I couldn’t get anything done on my route today, so I thought why not go down to the Scarborough Bluffs and take some pictures?

Bluffer’s Park holds a lot of my childhood memories, and more recently memories of me failing at taking up jogging (ugh, long story).

Here they are, as I tried to make light of the most disgusting day of the month so far.

The notorious Canadian Goose.

These bright red berries really stand out on such a drab day.

Looking west out to the little man-made thing where I previously attempted to go jogging, HA. 

And east, towards to the marina

It hasn’t really been that cold, but the ice still won’t let the rocks go.

A spot to take in the silly ducks who put up with the super-choppy waters of today.

And a few steps back

The houseboats of Bluffer’s Park. I’ve never known what exactly attracts people to live in “floating houses” (not really boats since they don’t go anywhere) but hey, at least they have some cool geese to look at. 

For those wondering, those would be the “bluffs” in the background. For some reason I didn’t get any pictures of the actual bluffs. Go figure. 

An empty, frozen marina

Completely deserted

You would not believe the amount of people just sitting in their cars in the parking lot. Are they waiting for a drug deal? Just drove down to think? I have no idea. 

I spent so much time here in the summer as a kid, but it’s something completely different to come and walk around when everything is covered in ice. Try it sometime.